Your Questions, Answered

About the Art.

  • Each piece is handmade by artist Angelique Verdel using traditional felting techniques and 100% Azores wool. The work reflects the natural landscape, textures, and spirit of the Azores and is created with great care and attention to detail.

  • All products are made from natural sheep’s wool, some pieces contain e.g. items like pipe cleaner or wooden pearls.

  • Much of her art can be used as toys for children, especially felted animals. Pieces with small parts like beads or wooden pieces are not suitable as toys.

  • Yes. The wool comes from sheep raised in the Azores and is processed locally as much as possible. If I don’t have enough wool, I sometimes buy some more, but I always make sure that the wool is certified according to eco-standards.

  • Yes. Angelique works with natural materials, traditional techniques, and small-scale production, with respect for the environment and local resources.

Care & Durability.

  • Felt items should be treated gently. Air them regularly and keep them dry. Avoid prolonged exposure to direct sunlight.

  • No, the items can’t be washed. Don’t use brushes to clean the art.

  • Heavy use (for example, from toys) can slightly change the shape of a felted item. Other items will keep their shape for many years.

  • JYes. The felt is durable and made to be used, not just admired.

  • The products are made from pure wool. If you have a known wool allergy or very sensitive skin, please consider this before purchasing.

  • Yes. All listed items are finished pieces and ready to ship unless stated otherwise.

  • Because each piece is unique, exact replicas are not possible. However, similar pieces may be created upon request.

  • Yes. Angelique accepts custom commissions based on your ideas, preferences, and intended use. Use our contact form or send her a message for requests.

  • Production time depends on the size and complexity of the piece. You will receive an estimated timeframe and price before confirming your order.

  • Simply get in touch with your idea. Angelique will discuss design options, timing, and pricing with you before starting the work.

Shipping & Local Pickup

  • Yes. Orders can be shipped internationally.

  • Shipping costs are calculated at checkout and depend on destination and package size.

  • Shipping times vary by country. You will receive tracking information once your order has been shipped.

  • Yes. Local pickup is available by appointment.

  • Pickup takes place directly with the artist on Faial Island, Azores.

  • Yes, by prior arrangement. Please contact us to schedule a visit.

Returns & Exchanges

  • Yes, for unused standard items within the stated return period of 14 days. Returns are accepted as long as the item is returned in its original condition.

  • Custom and commissioned pieces are generally non-returnable, unless they arrive damaged or defective.

  • Please contact us immediately with photos of the damage. We will find a solution as quickly as possible.

In-Store & Local Sales

  • Selected pieces are available in shops mentioned on our webpage and directly from the artist.

  • Yes. Since all pieces are unique, the selection may vary between shops and the online store.

  • Yes. Galleries and Retailers are welcome to get in touch for wholesale inquiries.

Workshops

  • Angelique offers workshops in wet felting and needle felting.

  • Wet felting uses water, soap, and movement to bind fibers, while needle felting shapes wool using special felting needles.

  • Workshops are suitable for beginners as well as more experienced participants.

  • Workshop duration varies depending on the topic and format. Details are provided with each workshop.

  • Yes. All necessary materials are included.

  • Workshops take place on Faial Island, Azores. Exact locations are announced in advance. On request Angélique can organize workshops at other place too.

  • You can register via the website or by contacting the artist directly.

  • Yes. Private and group workshops can be arranged upon request.

Contact & Gifts

  • You can use the contact form on the website or reach out by email.

  • Inquiries are welcome in English, German, Dutch and Portuguese.

  • Yes. Felt pieces make wonderful gifts.

  • Yes. Gift vouchers are available and can be used for products or workshops.

Ordering & Availability