Your Questions, Answered
About the Art.
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Each piece is handmade by artist Angelique Verdel using traditional felting techniques and 100% Azores wool. The work reflects the natural landscape, textures, and spirit of the Azores and is created with great care and attention to detail.
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All products are made from natural sheep’s wool, some pieces contain e.g. items like pipe cleaner or wooden pearls.
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Much of her art can be used as toys for children, especially felted animals. Pieces with small parts like beads or wooden pieces are not suitable as toys.
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Yes. The wool comes from sheep raised in the Azores and is processed locally as much as possible. If I don’t have enough wool, I sometimes buy some more, but I always make sure that the wool is certified according to eco-standards.
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Yes. Angelique works with natural materials, traditional techniques, and small-scale production, with respect for the environment and local resources.
Care & Durability.
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Felt items should be treated gently. Air them regularly and keep them dry. Avoid prolonged exposure to direct sunlight.
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No, the items can’t be washed. Don’t use brushes to clean the art.
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Heavy use (for example, from toys) can slightly change the shape of a felted item. Other items will keep their shape for many years.
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JYes. The felt is durable and made to be used, not just admired.
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The products are made from pure wool. If you have a known wool allergy or very sensitive skin, please consider this before purchasing.
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Yes. All listed items are finished pieces and ready to ship unless stated otherwise.
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Because each piece is unique, exact replicas are not possible. However, similar pieces may be created upon request.
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Yes. Angelique accepts custom commissions based on your ideas, preferences, and intended use. Use our contact form or send her a message for requests.
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Production time depends on the size and complexity of the piece. You will receive an estimated timeframe and price before confirming your order.
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Simply get in touch with your idea. Angelique will discuss design options, timing, and pricing with you before starting the work.
Shipping & Local Pickup
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Yes. Orders can be shipped internationally.
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Shipping costs are calculated at checkout and depend on destination and package size.
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Shipping times vary by country. You will receive tracking information once your order has been shipped.
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Yes. Local pickup is available by appointment.
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Pickup takes place directly with the artist on Faial Island, Azores.
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Yes, by prior arrangement. Please contact us to schedule a visit.
Returns & Exchanges
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Yes, for unused standard items within the stated return period of 14 days. Returns are accepted as long as the item is returned in its original condition.
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Custom and commissioned pieces are generally non-returnable, unless they arrive damaged or defective.
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Please contact us immediately with photos of the damage. We will find a solution as quickly as possible.
In-Store & Local Sales
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Selected pieces are available in shops mentioned on our webpage and directly from the artist.
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Yes. Since all pieces are unique, the selection may vary between shops and the online store.
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Yes. Galleries and Retailers are welcome to get in touch for wholesale inquiries.
Workshops
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Angelique offers workshops in wet felting and needle felting.
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Wet felting uses water, soap, and movement to bind fibers, while needle felting shapes wool using special felting needles.
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Workshops are suitable for beginners as well as more experienced participants.
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Workshop duration varies depending on the topic and format. Details are provided with each workshop.
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Yes. All necessary materials are included.
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Workshops take place on Faial Island, Azores. Exact locations are announced in advance. On request Angélique can organize workshops at other place too.
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You can register via the website or by contacting the artist directly.
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Yes. Private and group workshops can be arranged upon request.
Contact & Gifts
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You can use the contact form on the website or reach out by email.
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Inquiries are welcome in English, German, Dutch and Portuguese.
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Yes. Felt pieces make wonderful gifts.
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Yes. Gift vouchers are available and can be used for products or workshops.